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Betfred: Blackjack gamer wins ₤ 1.7 m jackpot after High Court fight

7 April 2021

A Betfred punter denied a ₤ 1.7 m prize over a supposed software glitch has actually won a legal fight to claim the jackpots.

Andy Green, from Lincolnshire, scooped the prize in January 2018 while playing a blackjack game on his phone.

The bookmaker declined to pay, declaring the mistake indicated the game was not running properly.

High Court judge Mrs Justice Foster ruled in Mr Green's favour and said the business had no premises for withholding payment.

The judgement implies Mr Green, from Washingborough, will lastly get his payment, plus interest, after a three-year fight.

'Champagne all set'

In a statement, he said the prolonged row over the had actually made him wish he 'd never ever won.

"Together with my family, I have been through some extremely low times and end up being extremely down," he stated.

"My physical health has actually likewise suffered severely, and I often wanted I 'd never ever won this promotion code cash, since it was simply making my life a torment.

"But today, I feel like the world has actually been lifted off my shoulders and I feel so incredibly happy and relieved - for me, my household and my legal group.

"The champagne can finally come off ice and be savoured."

Betfred apologised for the hold-up in Mr Green receiving his cash and said it would not appeal versus the ruling.

Speaking in 2018, he said he had gone "definitely crazy" after scooping the jackpot on the Frankie Dettori Magic Seven Blackjack video game.

Following the win, he extended his overdraft and spent more than ₤ 2,500 celebrating with household and friends.

In her ruling, Mrs Justice Foster said when he later got in touch with Betfred they "did not seek at this promotion code point to recommend besides that he was a huge winner".

But a few days later on, a Betfred director called him to say there had actually been a "software application mistake" and it was rejecting the claim.

Mr Green said he felt like he had actually been kicked and had his "withins removed" after receiving the call.

After he challenged the decision, the business at one phase offered him ₤ 60,000 as a token of "goodwill" on the premises he concurred not to speak about it ever again, however he refused.

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In April 2019 he took his case to the High Court intending to take legal action against Betfred and its parent business, Gibraltar-based Petfre, for ₤ 2m, to consist of the interest he would have made from the win.

Betfred had actually argued that the software application glitch, which stopped the video game from resetting appropriately while Mr Green was playing, was covered under the conditions of the game.

However, Mrs Justice Foster ruled that the wording of the provisions relied upon was "inadequate", and "not transparent or fair and Betfred were not entitled to trust them".

A Betfred representative stated: "Mr Green won the prize 3 times whilst playing a video game supplied by one of our third-party providers.

"The provider reported a software issue to us and advised that we must withhold payment.

"However, we will comply with the court's decision and not appeal. We want to apologise to Mr Green for the delay in getting his money."

Mr Green's attorney Peter Coyle stated he was "delighted" for his customer, adding that the judgement would "promise to others who might be believing that the big, rich guys constantly win".

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Washingborough

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