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Luke Ashton inquest: Betfair said gambler was 'low threat' before he passed away

A wagering company has informed an inquest a male who died after developing huge betting debts was a "low risk" client.

Luke Ashton, from Leicester, passed away in April 2021 after building up betting debts of ₤ 18,000.

His partner Annie informed the hearing he eliminated himself after relapsing into dependency when he was provided a free bet by Betfair.

The firm said his betting patterns had not been unusual before he died.

The inquest, at Leicester City Center, was informed the variety of online bets Mr Ashton positioned spiked in the month before his death and he increased the quantities he staked.

However Richard Clarke, the managing director of customer relations for Flutter UKI - Betfair's parent business - said the firm's algorithm discovered absolutely nothing in his wagering patterns that would set off human intervention that might have restricted his gambling.

Lawyers for Mr Ashton's household had stated the business ought to have spotted his "irregular" wagering and in as he chased his losses before his death.

Mr Ashton had decided to "self-exclude" himself on events in 2013, 2014 and 2016, as being high danger.

However, Mr Clarke said Mr Ashton had actually not satisfied the limit for a human review of his account.

He stated the company relied on a computer system model that evaluated 277 aspects of its customers' wagering daily to choose out issue bettors who would then be telephoned by its gamer defense team.

He informed the hearing: "The challenge in Luke's case was attempting to see him from the crowd of consumers who are are really smart."

Mr Clarke stated Mr Ashton almost specifically utilized the Betfair Exchange product, where clients can bet against each other, and, even on his most active days, there were thousands of clients betting higher quantities more often than he was.

He added the ₤ 2,500 transferred on 5 March was not uncommon for Betfair Exchange users.

He stated the system therefore had not recognized Mr Ashton for intervention.

'Tragic result'

Jesse Nicholls, representing the Ashton family, read from a report gotten ready for the coroner by independent expert and economic expert Prof David Forrest.

Mr Nicholls said: "His conclusion was Betfair should have determined Luke as at danger of gambling harm and taken more and stronger actions to make him safe particularly in that duration of early 2021."

He asked Mr Clarke if he felt the company should have done more.

The inquest continues.

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